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FREQUENTLY ASKED QUESTIONS

WHAT IS MERCHANT COMPASS?

Merchant Compass is a company founded by experts in the Merchant Processing industry. We utilize our industry experience to negotiate on your behalf with your current merchant processing company to get you the lowest rates possible WITHOUT switching companies or replacing current equipment!

HOW DOES IT WORK?

It’s easy! Enroll in the service and either include a copy of your bill or provide your login credentials. We do the rest! Our team of experts will battle with your provider to save you money. Within 2-3 business days, you will receive an email and phone call from our experts explaining the results of our negotiations.

HOW WILL I RECEIVE MY SAVINGS?

Your provider will apply the promised reductions to your bill in the next billing cycle. In some cases, we can even get your provider to make your new lower rates retroactive back to the first of the current month!

WILL YOU SWITCH MY SERVICE PROVIDER WITHOUT ASKING?

No. We will never switch your service provider. Our goal is to save you as much money as possible, while keeping you with your current provider.

HOW MUCH DOES MERCHANT COMPASS COST?

Our fee is 50% of your savings for the first 6 months, earned only when we do our job effectively! If we are unable to save you any money, there is no charge for our service. After the initial negotiation, we will continually monitor your rates on a monthly basis to ensure you are getting the absolute best rates.

HOW DOES MERCHANT COMPASS GET PAID?

Merchant processing companies typically send out monthly invoices during the first few days of the month. Once we obtain the invoice for the prior month, we will calculate your total savings for that month. We will then prepare an invoice and deliver it to you via email which will show your total savings for the month and the amount due to Merchant Compass. We will ACH the account on file for the amount due.

ARE THERE ANY RISKS INVOLVED?

No. There are no risks and there are also no fees if we cannot save you money.

GETTING STARTED